Telecom operations management is a system that enables telecom firms to streamline, automate and simplify network operations, service provisioning and network configuration. Telecom operations management systems help telecom companies monitor and optimize network performance, resources and service quality. The growing complexities in telecom networks as well as the need for better customer experiences have increased the demand for telecom operations management solutions. Telecom operators are under constant pressure to reduce operating costs and improve network availability, quality and responsiveness. This has compelled telecom operators to adopt advanced telecom operations management systems to manage networks more efficiently. The Global telecom operations management market is estimated to be valued at US$ 57.99 Bn in 2024 and is expected to exhibit a CAGR of 29% over the forecast period 2024 to 2030.
Key players operating in the telecom operations management are Electronic Arts Inc., Kaneva LLC, Nintendo Co. Ltd, Avatar Reality Inc., Sony Corporation, Oculus VR, Activision Publishing Inc., and Sega Corporation. These key players are focusing on new product launches and partnerships to gain more revenue share in the market.
The major opportunities in the telecom operations management market include demand for 5G network optimizations, implementation of artificial intelligence and analytics in network management, and adoption of cloud-based management systems. 5G networks will require agile and automated operations management systems to handle the complexities and manage a large number of devices on the network.
North America dominated the telecom operations management market share in 2024. However, Asia Pacific is expected to grow at the highest CAGR during the forecast period owing to increasing investments in digital transformation by telecom operators in developing countries such as China and India. European countries are also expected to offer lucrative opportunities for market players driven by high penetration of IoT and focus on building smart infrastructure.
- Increasing mobile data traffic and transition to 5G networks- Mobile data traffic has been rising exponentially due to increasing smartphone and mobile broadband penetration. Transition to 5G networks will further increase network complexities and drive demand for advanced telecom management systems to monitor and optimize complex 5G networks.
- Need for network automation and service agility- Telecom operators need to rapidly roll-out new services and configure networks to support changing customer demands. Automation of network operations helps ensure service agility, reduce errors and enable faster delivery of telecom services.
- High initial investments- Implementation of advanced telecom operations management solutions requires high initial investments and ongoing maintenance costs. This acts as a restraint, especially for small and medium telecom operators.
- Interoperability issues with legacy systems- Integration of new telecom operations management platforms with legacy systems used by telecom operators is a challenging task and can affect the return on investments. This restraints the adoption of new technologies in the short-term.
The Global Telecom Operations Management Market Share is segmented on the basis of solution, network type, deployment type and region. The solution segment is further divided into resource inventory management, performance management, service level agreement monitoring and reporting, cost management and others. Among these, the resource inventory management segment dominates the market as it helps in reducing the operational expenses by optimizing the resources and managing them effectively.
The network type segment includes mobile network, fixed network and converged network. Mobile network holds the largest market share owing to the rising adoption of 5G technology which has increased pressure on telecom operators to ensure seamless connectivity and quality user experience.
Based on deployment type, the market is bifurcated into on-premise and cloud. Cloud deployment is driving the segment owing to benefits such as scalability, flexibility, pay-per-use model and low capital investment.
The Asia Pacific region holds the major share in the telecom operations management market and is expected to grow at the highest CAGR during the forecast period. This is attributed to the rising digitization, higher proportion of mid and small enterprises and increasing mobile subscriber base in developing countries such as India, China, Indonesia, Malaysia and others. Asia Pacific is followed by North America and Europe. Developed economies in North America and some countries of Europe are likely to grow at a moderate rate due to existing penetration of telecom services. However, Latin America and Middle East Africa offer lucrative opportunities for market players due to growing investments in telecom infrastructure to cater increasing adoption of connected devices and internet services in the regions.
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