With the exception of special orders, discount items, and swatches, Fabric.com offers a 30-day money-back guarantee on all of its products. Customer service will send a return label to begin the refund process for orders placed within the United States. Orders placed outside of the United States are also eligible for refunds; however, international buyers are responsible for return shipping costs. Exchanges and refunds are not available for fabrics that have been altered, washed, or cut.