Introduction
When customers experience issues with their smart televisions, one of the first concerns they face is whether the repair will be covered under warranty. For Kodak TV owners, this question is especially important. The service policies, warranty coverage and repair support options decide how easily a customer can get their device fixed without unnecessary expenses. The Kodak TV Service Center plays an important role in helping users understand their warranty rights, guiding them through the repair process, and providing technical support for various types of faults covered under warranty.
In this blog, we will clearly explain whether Kodak covers TV repair under its manufacturer warranty, the types of issues usually included, exclusions, claim procedure, and how dedicated city-based support options can help customers with fast resolutions.
Does Kodak Cover TV Repair Under Its Standard Warranty?
Generally, Kodak offers a standard manufacturer warranty on its range of smart LED and LCD televisions. During the active warranty period, Kodak covers repair or replacement of defective components caused due to manufacturing faults, material defects, factory defects, and internal hardware failures.
Unlike paid services, the manufacturer warranty is designed to ensure customers do not pay for repairs for problems that originated from faulty parts or build issues.
Warranty repair is usually applicable on:
● Panel/display damage due to internal faults
● Motherboard or power board manufacturing issues
● Backlight failure (if caused by internal defect)
● Audio board failures
● Internal wiring faults
● IR sensor failure
● Software malfunction originating from factory defect
● Any internal failure declared as “manufacturer issue” after inspection
A genuine Kodak TV Service Center is authorized to evaluate and approve warranty claims. If the fault qualifies as a manufacturing defect, the service remains free.
Common TV Issues Covered Under Warranty
While every case must be inspected individually, the most commonly approved warranty repairs include:
1. Motherboard Failure Due to Component Defect
If the core circuit board develops a fault not caused by external damage, the repair is covered.
2. Panel Display Internal Defects
This includes no display, partial display failure, colored vertical/horizontal lines, if not caused by impact.
3. Power-Board Manufacturing Failure
Power issues caused by faulty internal board components are covered under warranty.
4. Smart TV Software Initialization Faults
If the system software fails due to internal memory programming fault, it is covered.
5. Sound System Internal Faults
No sound or distorted sound when motherboard or speaker board is faulty.
The objective of the warranty is to ensure that structural and internal production issues are repaired without charging the customer.
Issues NOT Covered Under Kodak Warranty
While the warranty is beneficial, it does not apply to situations caused by user negligence or external factors.
Non-covered cases include:
● Physical damage
● Cracked or smashed panel
● Water or liquid spills
● Power surge damage
● Short circuit due to improper wiring
● Burn marks on circuit
● Damage caused by rodents
● Installation damage
● Damage caused by unauthorized repair attempts
Software errors caused by user modification also remain excluded.
Required Documents for Warranty Claim
To get free warranty repair, customers must provide:
● Original purchase invoice
● Warranty card or digital warranty confirmation
● Serial number validation
● Physical inspection clearance by service technician
Without proper proof of purchase, warranty support can be rejected.
Are Doorstep Warranty Repairs Available?
In most urban regions, authorized service providers offer home visit diagnosis, but the process varies by city.
A technician inspects the TV, checks issue category, and confirms warranty status.
If a workshop repair is required, pickup may be arranged where possible.
Warranty Claim Procedure at Kodak TV Service Center
The general flow includes:
Complaint registration
Appointment scheduling
At-home or service center inspection
Warranty verification
Technical diagnosis
Approval or rejection based on inspection
Free repair / replacement if approved
Brands like Dial Service Centre sometimes assist customers in arranging doorstep technical support for Kodak televisions, however only approved partners can process genuine warranty claims.
Key Benefits of Warranty Repair
● No repair fees for internal faults
● Use of approved original parts
● Repairs done by trained technicians
● Faster solution for manufacturing defects
● No additional hidden costs
City-Based Repair and Support Availability
Many customers search for reliable service providers in their city. To ensure convenience and faster response, local service centers play an important role.
Below are three city-specific support descriptions as requested.
Kodak TV Service Center in Mumbai
Customers searching for professional assistance in the city often visit or contact a Kodak TV Service Center in Mumbai for inspection, diagnostics and warranty guidance. The center supports a wide range of LED and smart TV repair services, including motherboard repair, panel fault examination, and technical evaluation for warranty eligibility. Warranty customers in Mumbai receive brand-authorized repair assistance subject to inspection clearance.
Kodak TV Service Center in Pune
A reliable Kodak TV Service Center in Pune helps users with appointment booking, claim verification, and warranty-based repair processing. Customers facing display issues, power startup failure, or software boot errors can register complaints and request authorized inspection. Warranty services are provided based on fault category and documentation submission.
Kodak TV Service Center in Hyderabad
Homeowners experiencing unexpected performance failures can consult a Kodak TV Service Center in Hyderabad for complete diagnostics and repair support. The technicians evaluate whether the TV problem qualifies under warranty terms and provide repair or maintenance recommendations accordingly. Customers can request doorstep inspection depending on availability in their locality.
Are Warranty Repairs Always Free?
If the fault qualifies under warranty – yes, repairs are free.
If not covered, customers must pay.
Paid repair costs depend on:
● Component type
● Labour cost
● Board replacement cost
● Display panel pricing
In some cases, customers choose third-party service providers like Dial Service Centre for faster paid repair support even if warranty has expired.
When Does Warranty Become Void?
Warranty becomes void if:
● Customer opens or tampers with the TV internally
● Unauthorized technician repairs are attempted
● Serial number is removed or damaged
● Incorrect installation damages the device
Warranty must remain intact to receive free repair.
Tips to Avoid Warranty Rejection
● Never attempt self-repair
● Keep original purchase invoice safely
● Avoid unapproved wall-mounting
● Prevent liquid exposure
● Use surge protection socket
● Do not modify internal software illegally
FAQ Section
1. Does Kodak offer free TV repair under warranty?
Yes, if the problem is due to manufacturing defect, internal faulty part or panel defect verified by authorized inspection.
2. What happens if the fault is not covered under warranty?
The customer has to pay for repair or replacement of parts.
3. Can I claim warranty without a bill?
No, original purchase proof is mandatory for warranty claim approval.
4. Does warranty include accidental damage repair?
No, physical or liquid damage is not covered.
5. Can I request home service under warranty?
In most cities, doorstep inspection is available depending on coverage area and technician availability.
6. Can I repair my Kodak TV from a local technician during warranty?
No, doing so voids official warranty coverage.
7. Does Kodak provide technician visit for diagnosis?
Yes, inspection is part of the standard support process, depending on region.
8. How long does warranty repair usually take?
It depends on issue type, part availability and workload volume.
Read Our Previous Blog-------------> Can I request a technician for doorstep service for my Weston TV?
